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    Know your eSIM

    eSIM, or embedded SIM, revolutionizes connectivity. It's built into your device, removing the need for a physical card and giving more space to what matters - your experiences.

    Get eSIM

    Now replace your eSIM through e& UAE app with Facial Recognition

    You can now switch to eSIM via e& UAE app using Facial Recognition without visiting any store.

    Learn More
    Esim Images

    Benefits of switching to eSIM

    multi-sim

    Multiple Phone Numbers

    Accommodate multiple phone numbers on a single device.

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    No More Swapping

    Forget the hassle of switching SIM cards when you travel. eSIM keeps you connected seamlessly, no matter where you are.

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    More Space for you

    By ditching the physical card, eSIM makes room for what matters most on your device—your photos, apps, and memories.

    performance-and-security

    Extra Security Layer

    Your data is important. eSIM enhances security, adding extra layers like remote setup and advanced authentication to keep your information safe.

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    Activate, Transfer or Replace your eSIM

    1. Log into the e& UAE App with Facial Recognition on the device you wish to activate the eSIM
    2. Tap on ‘Manage’
    3. Pick the SIM you want to convert/transfer
    4. Select SIM card
    5. Select ‘Replace SIM/Switch to eSIM’
    6. Select SIM type as eSIM

    FREE (Limited time promotion on e& UAE App only)

    eSIM-S

    Moving to e& UAE?

    Switching to e& UAE is simple and can be done in two easy steps:

    • Fill out the form with your contact details here
    • One of our customer care representatives will contact you to assist you

    Important to know

    • Your number should not be under any type of service suspension with the current operator
    • All financial obligations must be paid in full to your current operator
    • There will be a stipulated grace period to settle dues and balances before e& UAE service activation

    Frequently Asked Questions

    See All

    eSIM is an electronic SIM built into your device, letting you connect without a physical SIM card – easy, fast, and hassle-free.

    To activate your eSIM follow the below simple steps:
    1. Download the e& UAE app

    Open the app, go to 'Quick Access', and select 'SIM Activation' to begin.

    2. Install the eSIM

    Choose the SIM and tap 'Install eSIM’.

    3. Download your eSIM

    Pick a download method or install the eSIM manually.

    No, you will need to be in the UAE to request an eSim. This is to ensure the highest level of security for your account.

    Yes, you can choose to convert your primary SIM to an eSim, or both your primary and secondary SIM cards to eSim.  

    Yes, a factory reset will delete your eSim profile

    Yes, you can switch back to a physical SIM card at any time by visiting an e& store or through the e& UAE App