1. What is this offer about?

Purchase the Motorola Razr Fold – FIFA Edition from e& and receive a confirmed ticket to the FIFA World Cup 2026, subject to terms and conditions.

2. Who is eligible for this promotion?

All new and existing e& customers are eligible. The device must be purchased through e& to qualify.

3. What does “confirmed ticket” mean?

A confirmed ticket secures your seat at a FIFA World Cup 2026 match, subject to campaign terms and ticket category.

4. Which matches are included?

You can select a preferred match from the available options on the redemption platform.
Match allocation is subject to availability. If unavailable, an alternative match may be assigned.

Tickets are governed by FIFA’s terms and conditions and cannot be transferred, exchanged, or redeemed for cash. Final allocation and delivery are managed by Motorola and its partners.

5. How do I redeem my FIFA World Cup 2026 ticket?

After purchasing the device from e&:

• You will receive a confirmation SMS/email
• Follow the instructions to access the redemption platform
• Submit required details, including:
  • Name and email (linked to FIFA account)
  • Purchase invoice

Your ticket will be issued via the FIFA app after successful submission.

6. When will I receive my ticket?

Ticket details will be shared closer to the tournament date via the FIFA app after successful validation.

7. Is this offer available in stores and online?

Yes, the offer is available across all e& stores and online within the UAE.

8. Can I transfer or sell the ticket?

Tickets are non-transferable and non-exchangeable, unless otherwise stated in official terms.

9. Are travel and accommodation included?

No, the offer includes the match ticket only. Travel, visa, and accommodation are not included.

10. Is there a limit per customer?

Each device purchase qualifies for one ticket. Multiple devices can be purchased, subject to eligibility.

11. Can I combine this offer with other promotions?

This offer cannot be combined with other promotions unless explicitly stated.

12. What is the validity of the promotion?

The offer runs from 13 April to 7 June 2026, or until stocks are sold out or the first 200 eligible purchases are completed, whichever comes first.

13. Is this offer limited?

Yes, this offer is available for the first 200 customers only, on a first-come, first-served basis.

14. Who can I contact for support?

For assistance, contact the e& call centre or Motorola customer support.